Detailed Home Broadband Satisfaction: Prosper, TX – Households

Most households in Prosper have a fixed broadband connection, however, satisfaction with those connections varies in a number of ways. The chart above shows the satisfaction or dissatisfaction with several elements of their home broadband connections. The two charts below show the percent of households that are very or mostly satisfied with select elements of their home broadband connection by; 1) their connection speed, and 2) their connection technology type. As shown, residents are mostly dissatisfied with the customer service and monthly price of their connections. Also, satisfaction with their connection tends to increase as connection speed increases. Additionally, households with cable or fiber connections tend to be more satisfied with their connections compared to those with DSL or satellite connections.

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